Business Improvement Training

NVQ Business Improvement Techniques (Process and Quality Pathways)

 

NVQs for Business Improvement Techniques are work-based qualifications designed for those employed within engineering, manufacturing, processing and other related industries. They are based on the national occupational standards developed by the Science, Engineering and Manufacturing Technologies Alliance (SEMTA). The main objective of the awards is to improve business performance. They are suitable for all staff within an organisation from senior managers down to supervisors and team leaders. The central theme throughout the awards is one of improving business activity by continuous improvement. The aim is to effect improvements to manufacturing and production that reduce costs and improve productivity.

 

 

The NVQs in Business-Improvement Techniques are available at levels 2, 3 and 4. There are two pathways at each level: Process pathway or Quality pathway. The awards are made up of mandatory and optional units. The mandatory units cover those areas which have a common approach such as safety and team working. The optional units offer a choice of techniques and systems that can be combined to meet the needs of organisations and candidates.

 

The Level 2 award is designed to cover those people who are:

 

• workers involved in business improvement within a team who wish to have their business improvement competencies assessed for certification purposes

• new employees who have undertaken some business improvement training and are now acquiring experience within a team and wish to demonstrate their competencies for assessment purposes

• other people involved in the business at all levels who require a fundamental understanding of business improvement practices.

 

The Level 3 award is designed to cover those people who are:

 

• employed as supervisors, team leaders or facilitators and are responsible for carrying out business improvement activities

• people who through Continuous Professional Development are being prepared to take on staff responsibilities in a business improvement environment

• other people involved in the business at all levels who require a more in-depth understanding of business-improvement practices. The level 4 award has been designed to cover those people who are

• people who have overall responsibilities for business-improvements and will probably be middle management with specific responsibilities for achieving business objectives

• people who through Continuous Professional Development are being prepared take on management responsibilities in a Business Improvement environment.

• full time facilitators on Business Improvement delivering improvement training across the business. They may not have specific day to day people responsibilities.

• other people involved in the business who require an in depth understanding of business improvement practices.

 

The Level 4 award is designed to cover those people who are:

 

• people who have overall responsibilities for business-improvements and will probably be middle management with specific responsibilities for achieving business objectives.

• people who through Continuous Professional Development are being prepared take on management responsibilities in a Business Improvement environment.

• full time facilitators on Business Improvement delivering improvement training across the business. They may not have specific day to day people responsibilities.

• other people involved in the business who require an in depth understanding of business improvement practices.

 

Business Improvement Training (Process Pathway) – Level 2

 

Course Structure

 

The course comprises six units. Candidates must achieve all five mandatory units in Groups A and B (1) plus one optional unit from either Group B (2) or Group C.

 

Mandatory Units

Group A

Complying with Statutory Regulations and Organisational Safety Requirements

Contributing to effective Team Working

 

Group B (1)

Applying workplace organisation (5S/5C)

Applying continuous improvement techniques (Kaizen)

Creating Visual Management Systems

 

Optional Units

 

Group B (2)

Analysing and Selecting Parts for Improvement

Carrying out Lead Time Analysis

Applying Set-up Reduction Techniques (SMED)

Applying Total Productive Maintenance (TPM)

Applying Problem Solving Techniques

Carrying out Statistical Process Control Procedures (SPC)

Applying Flow Process Analysis

Carrying out Potential Failure Modes and Effects Analysis (FMEA)

Carrying out Measurement Systems Analysis (MSA)

Carrying Out Mistake/Error Proofing (Poka Yoke)

Creating Standard Operating Procedures

 

Group C

Applying Six Sigma methodology to a project

Carrying out Six Sigma Process Mapping

Applying basic statistics

 

Business Improvement Training (Quality Pathway) – Level 2

 

Course Structure

 

This course comprises 7 units. Candidates must achieve all 4 mandatory units in groups A and C (1). Plus 2 optional units from Group C (2) and B. One of these units must be selected from C (2).

 

Mandatory Units

Group A

Complying with Statutory Regulations and Organisational Safety Requirements

Contributing to effective Team Working

 

Group C (1)

Applying Six Sigma methodology to a project

Carrying out Six Sigma Process Mapping

Applying basic statistics

 

Optional Units

Group C (2)

Carrying out Statistical Process Control Procedures (SPC)

Carrying out Potential Failure Modes and Effective Analysis (FMEA)

Carrying out Measurement Systems Analysis (MSA)

Carrying out Mistake/Error Proofing (POKA YOKE)

 

Group B

Applying workplace organisation (5S/5C)

Applying continuous improvement techniques (Kaizen)

Analysing and Selecting Parts for Improvement

Carrying out Lead Time Analysis

Creating Visual Management Systems

Applying Set-up Reduction Techniques (SMED)

Applying Total Productive Maintenance (TPM)

Applying Problem Solving Techniques

Applying Flow Process Analysis

Creating Standard Operating Procedures

 

Business Improvement Training (Process Pathway) – Level 3

 

Course Structure

 

This course comprises 9 units. Candidates must achieve all 6 mandatory units in Groups A and B (1), 1 optional unit from B (2), plus 2 optional units from B (3) and/or C.

 

Mandatory Units

Group A

Complying with Statutory Regulations and Organisational Safety Requirements

Contributing to effective Team Working

Leading Effective Teams
 

Group B (1)

Applying workplace organisation (5S/5C)

Applying continuous improvement techniques (Kaizan)

Creating Visual Management Systems

 

Optional Units

Group B (2)

Creating Flexible Production and Manpower Systems

Carrying out Problem Solving Activities

 

Group B (3)

Creating Flexible Production and Manpower Systems

Analysing and Selecting Parts for Improvements

Carrying out Lead Time Analysis

Carrying out Value Stream Mapping (VSM)

Applying Set-up Reduction Techniques (SMED)

Applying Total Productive Maintenance (TPM)

Carrying out Statistical Process Control Procedures (SPC)

Applying Flow Process Analysis

Applying Policy Development (HOSHIN KANRI)

Applying Value Management (Value Engineering & Value Analysis)

Carrying out Potential Failure Modes and Effects Analysis (FMEA)

Carrying out Measurement Systems Analysis (MSA)

Carrying out Mistake/Error proofing (POKA YOKE)

Creating Standard Operating Procedures

Carrying out Problem Solving Activities

 

Group C

Applying Six Sigma methodology to a project

Carrying out Six Sigma Process Mapping

Applying basic statistics

Applying Six Sigma Metrics to a project

Producing Characteristics Selection Matrix

Carrying out Capability Studies

Producing Multi variable Charts

Applying Hypothesis Testing

 

Business Improvement Training (Quality Pathway) – Level 3

 

Course Structure

 

This course comprises 10 units. Candidates must achieve all 7 mandatory units from Groups A and C (1) and any 3 optional units from Groups C (2) and B. One of these optional units must be selected from Group C (2).

 

Mandatory Units

Group A

Complying with Statutory Regulations and Organisational Safety Requirements

Contributing to effective Team Working

Leading Effective Teams

 

Group C (1)

Applying Six Sigma methodology to a project

Carrying out Six Sigma Process Mapping

Applying basic statistics

Carrying out potential Failure Modes and Effects Analysis (FMEA)

 

Optional units

Group C (2)

Carrying out Statistical Process Control Procedures (SPC)

Applying Six Sigma Metrics to a project

Producing Characteristics Selection Matrix

Carrying out Measurement Systems Analysis (MSA)

Carrying out Capability Studies

Producing Multi variable Charts

Applying Hypothesis Testing

Carrying out Mistake/Error proofing (POKA YOKE)

 

Group B

Applying workplace organisation (5S/5C)

Applying continuous improvement techniques (Kaizan)

Creating Flexible Production and Manpower Systems

Analysing and Selecting Parts for Improvements

Carrying out Lead Time Analysis

Creating Visual Management Systems

Carrying out Value Stream Mapping (VSM)

Applying Set-up Reduction Techniques (SMED)

Applying Total Productive Maintenance (TPM)

Applying Flow Process Analysis

Applying Policy Development (HOSHIN KANRI)

Applying Value Management (Value Engineering & Value Analysis)

Creating Standard Operating Procedures

Carrying out Problem Solving Activities

 

Business Improvement Training (Process Pathway) – Level 4

Course Structure

 

This course comprises 13 Units. Candidates must achieve all 7 mandatory units in Groups A and B (1), 1 optional unit from Group B (2), and 5 optional units from B (3) and C. At least two of these five optional units must be selected from Group B (3).

 

Mandatory Units

Group A

Complying with Statutory Regulations and Organisational Safety Requirements

Contributing to effective Team Working

Leading Effective Teams

Carrying out Project Management Activities

 

Group B (1)

Applying workplace organisation (5S/5C)

Applying continuous improvement techniques (Kaizan)

Creating Visual Management Systems

 

Optional Units

Group B (2)

Creating Flexible Production and Manpower Systems

Carrying out Problem Solving Activities

 

Group B (3)

Creating Flexible Production and Manpower Systems

Analysing and Selecting Parts for Improvement

Carrying out Lead Time Analysis

Carrying out Value Stream Mapping (VSM)

Applying Set-up Reduction Techniques (SMED)

Applying Total Productive Maintenance (TPM)

Carrying Statistical Process Control Procedures (SPC)

Applying Flow Process Analysis

Applying Policy Deployment (HOSHIN KANRI)

Applying Value Management (Value Engineering & Value Analysis)

Carrying Out Potential Failure Modes and Effects Analysis (FMEA)

Carrying out Measurement Systems Analysis (MSA)

Carrying out Design of Experiments (DOE)

Carrying out Mistake/Error proofing (POKA YOKE)

Applying quality function deployment (QFD)

Creating Standard Operating Procedures

Carrying out Problem Solving Activities

 

Group C

Applying Six Sigma methodology to a project

Carrying Out Six Sigma Methodology to a Project

Applying basic statistics

Applying Six Sigma Metrics to a project

Producing a Characteristics Selection Matrix

Carrying out Capability Studies

Producing Multi-variable Charts

Applying Hypothesis Testing

Carrying out Evolutionary Operations (EVOP)

Applying Central Limit Theorem and Confidence Intervals

Producing Taguchi Linear Graphs

Applying Response Surface Methodology

 

 

Business Improvement Training (Quality Pathway) – Level 4

Course Structure

 

This course comprises 14 units. Candidates must achieve all 9mandatory units in Groups A and C (1), plus 5 optional units from Group C (2), C (3) and B. At least one optional unit must be selected from both C (2) and C (3).

 

Mandatory Units

Group A

Complying with Statutory Regulations and Organisational Safety Requirements

Contributing to effective Team Working

Leading Effective Teams

Carrying out Project Management Activities

 

Group C (1)

Carrying out Statistical Process Control Procedures (SPC)

Applying Six Sigma methodology to a project

Carrying Out Six Sigma Methodology to a Project

Applying basic statistics

Carrying out potential Failure Modes and Effects Analysis (FMEA)

 

Optional Units

Group C (2)

Applying Six Sigma Metrics to a project

Producing a Characteristics Selection Matrix

Carrying out Measurement Systems Analysis (MSA)

Carrying out Capability Studies

Producing Multi variable Charts

Applying Hypothesis Testing

Carrying out Design of Experiments (DOE)

Carrying out Mistake/Error proofing (POKA YOKE)

 

Group C (3)

Carrying out Evolutionary Operations (EVOP)

Applying Central Limit Theorem and Confidence Intervals

Producing Taguchi Linear Graphs

Applying Response Surface Methodology

Applying Quality Function Deployment

 

Group B

Applying workplace organisation (5S/5C)

Applying continuous improvement techniques (Kaizan)

Creating Flexible Production and Manpower Systems

Analysing and Selecting Parts for Improvement

Carrying out Lead Time Analysis

Creating Visual Management Systems

Carrying out Value Stream Mapping (VSM)

Applying Set-up Reduction Techniques (SMED)

Applying Total Productive Maintenance (TPM)

Applying Flow Process Analysis

Applying Policy Deployment (HOSHIN KANRI)

Applying Value Management (Value Engineering & Value Analysis)

Creating Standard Operating Procedures

Carrying out Problem Solving Activities